The Bloomingdale’s Beauty loyalty program offers a range of beauty rewards, in-store experiences, early access to launches, curated Beauty Boxes and much much more. As an existing online customer you’re already entitled to enjoy and experience a beauty destination like no other.

If you are new to Bloomingdale's online, you can sign up by creating an account online now.

The Tier Life Cycle refers to the period from when a customer joins the Bloomie's Beauty program until their Tier expiry date, typically one year. To maintain or upgrade your Tier, you must spend the required amount before the expiry date. Please note, it may take a minimum of 7 days for purchases to reflect in your account. For more details, refer to the question: 'My latest BB purchase isn't reflected in my account.'

If you are an existing Bloomingdale's customer with a registered account online or via the app there’s no need to join – you’re already entitled to enjoy and experience the new Bloomingdale's Beauty program.

If you are new to Bloomingdale's or have not downloaded the Bloomingdale's Middle East app, you can enroll by signing up online, or via the app.

To sign up, you must provide a unique email address.

Unfortunately no, you will still need to have created an account at Bloomingdale’s online or via the Bloomingdale’s Middle East app. To ensure your purchases qualify please ensure you register or update your email address with the same unique email address on both programs.

Yes, as an existing Amber member you will still earn Amber points on all purchases at Bloomingdale’s and continue to enjoy the benefits of the Bloomingdale’s Beauty program.

No, only your beauty purchases made in store at Bloomingdale’s - Dubai Mall, Dubai; Bloomingdale’s 360 Mall, Kuwait, Bloomingdale's Beauty - Reem Mall, Abu Dhabi or online will contribute to your beauty spend. You need to however, have registered with the same email address for both Amber & Bloomingdale’s online.

Once you reach a specific Tier (for details on the benefits, please refer to the membership benefits section at the top of this page), you are eligible for a voucher and a curated box of goodies. These benefits are available at certain points during your Tier cycle and are not automatically sent when you upgrade or qualify. Instructions for claiming your benefits will be sent via email. To ensure you don't miss out, please make sure your communication preferences are set to "Yes."

Please note, the voucher and box are subject to availability and the redemption period. Unfortunately, we cannot make exceptions once the redemption window has closed.

BB Boxes, or Bloomingdale’s Beauty Boxes are annual or bi-annual (depending on your tier) boxes with curated deluxe samples from some of the world’s best beauty brands. As an Aficionados member, you'll receive one box based on your tier life cycle, which is from the date you upgraded to your current tier, to the expiry date. Similarly, Cognoscenti members will receive two boxes.

Our BB voucher is an annual single-use, unique cash-value code sent to qualifying BB customers, and is based on your respective tier.

You will not qualify for a voucher until you reach Level 2.

Level 2 Beautopians receive one code valued at AED 50, Level 3 Aficionados receive one code valued at AED 100, and top-tier Level 4 Cognoscentis receive one code valued at AED 150.

As a qualifying customer you would need to maintain your tier spend to receive your voucher. Likewise, you will not receive your voucher immediately on a change in tier as codes are dispatched once a year. Vouchers are not dispatched automatically - you must be subscribed to receive communication on how to redeem your benefits. Head to your account to sign up for notifications.

BB boxes, and vouchers are available to qualifying BB customers during certain times throughout the Tier life cycle. You will not receive a BB box or voucher immediately on a tier upgrade. Once you qualify, you must maintain the tier spend to receive your voucher. Vouchers are not dispatched automatically - you must be subscribed to receive communication on how to redeem your benefits.

At Bloomingdale’s we are committed to offering you the best price possible, which is why we’re committed to bringing you our brands* at the best prices possible. So if you find the same item online, priced for less with one of our competitors*, we will refund you the difference with a coupon code.

BB boxes, and vouchers are available to qualifying BB customers during certain times throughout the Tier life cycle. Vouchers are not dispatched automatically - you must be subscribed to receive communication on how to redeem your benefits. If you miss the opportunity to claim your BB Box or voucher, you will need to wait until the next cycle. It's important that you maintain your tier spend in order to qualify and to ensure you're signed up to receive notifications to avoid missing out.

Please log in to your account and check your communication preferences. You will need to make sure that you opt-in to receive emails and push notifications.

1. Check your email address and ensure you’re logged into the correct account.

2. If you shop in-store ensure you provide your AMBER ID when making your purchase.

3. Ensure your AMBER ID is linked to your Bloomingdale's account to ensure your points are added to the correct account.

To link your Amber to your account:

1) Log into your Bloomingdale’s account and go to the “Amber Rewards” section.

2) Enter your Amber card number or Amber-registered email.

3) Enter the verification code received from your email to link your account.

4) If you believe your points still aren’t reflecting correctly in your account, please reach out to our call center - +97144223000.

The easiest and fastest way to find your personalized BB information is in your account details. Login to your account and select the Bloomie’s Beauty link in the menu. There you will find your BB tier, your annual points accrued and your points expiration date.

If you have trouble logging into your account please reach out to our call center. Likewise, if you believe your points aren’t reflecting correctly in your account, please contact our call centre - +97144223000.

Please note, it can take at least 7 days for your purchase to show in your account. All in-store purchases should be made using your Amber account.

If after this time, your purchase still isn't reflecting correctly in your account, please reach out to our customer call center - +97144223000.

Once your query has been received by our customer care team, it will take up to 7 days to be reviewed.