Help Center

Online Orders and Tracking

Which payment methods do you accept for online orders?

We accept the following online payment methods:...

  1. Credit cards from Visa, MasterCard and American Express
  2. PayPal
  3. Apple Pay (available on iOS only)

You also have the option of paying cash on delivery with an additional cash-handling fee of AED 25 applied. A Bloomingdale’s gift card or Amber points can also be used to make online purchases.

Can I track my order?

After you place an order with Bloomingdale’s, you can track your order from the Bloomingdale’s website and app. If you have created an account on Bloomingdale’s, you can sign into your account and track your order from the “My Orders” section....

If you placed your order as a guest, you can enter your order number and email address and then track your order.

Can I have my order gift wrapped?

Buying someone a gift from Bloomingdale’s? You can now request for your items to be individually gift wrapped with a customized gift message. If you’re shopping online, just remember to select the “gift message” option for the items you would like wrapped before making your payment.

Can I create a wishlist?

A perk of creating an account with Bloomingdale’s is that you can add the items you love or would like to save for later to your wishlist. This wishlist is accessible in your account and you can add or remove items as you wish. You can also sign up to receive a notification when an item on your wishlist goes on sale.

How do I place a new order?

Placing an order on Bloomingdale’s is easy. You can browse different sections, select the items you like, choose from different size and color options and add the item to your basket and checkout. We support multiple payment methods and have different shipping methods for your convenience.

How do I know which size to buy

You can easily find your perfect size on Bloomingdale’s. You can convert US sizes to UK or international sizes before making your choice and product measurements are available in cm and inches.

How do I cancel an order?

As we do our best to get your order to you as quickly as possible, sometimes that means we can’t cancel or change your order if it’s already been prepared and shipped. However, there is a limited time after placing your order that you may be able to cancel or modify the items. You can do this from the “My Orders” section in your account....

If you placed your order as a guest, you can look up your order using your order number and email address to cancel your order.

Can I make changes to an order?

We do our best to get your order to you as quickly as possible which means we can’t cancel or change your order once it’s been prepared and shipped. However, there is a limited time after placing your order in which you can cancel or modify the items should you need to. You can do this from the “My Orders” section in your account....

If you placed your order as a guest, you can use your order number and email address to make changes.