We (and/or the entities or companies listed in the “Who may we share information with” section below) may use your information including for the following purposes:
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- For any purpose associated with the processing or fulfillment of your Order or to provide any service you request from us
- To verify and execute financial transactions you make through the Website, including procuring credit checks or performing fraud detection
- To assist you with your customer service queries or provide information you have requested
- To manage your account
- To provide you with a personalized or improved shopping experience
- For analytical or statistical purposes
- For marketing purposes including communicating promotional information about us, our partners and our websites, through newsletters and re-marketing ads. This is subject to whether you have opted out of receiving such communications
- To improve our service offering or Website
- To combine it with information we already hold lawfully through other sources
- To protect our rights, safety or the safety of others including for fraud prevention
- For any purpose required by law or regulation
We may offer a Live Chat feature to assist you with queries you may have. Where available we may record and store all chat conversations. These transcripts are only accessed for customer service purposes on desktop only.
Who May We Share Information
With We may share your information with any of the following:
Our group companies
- Carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing
- Service providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your Order
- Our professional service providers such as: legal, audit, financial and insurance advisers
- Any assignee, successor operator or prospective purchaser of the Website or of us
- Any legal, regulatory, law enforcement, government or municipal bodies
- Any gift recipient or provider of any warranty in relation to your Order