Help Center

What is Click and Collect?

Available in UAE and KWT only....

Our Click and Collect option gives you the flexibility to collect your online purchases from Bloomingdale’s stores as per your convenience.

Simply select the Click and Collect option when checking out with your purchase, and we will notify you via email and SMS once your order is ready for collection in-store at the At Your Service Desk. Please bring a copy of this email or SMS along with your government-issued ID (ID or passport copy).

Someone else can collect the order on your behalf as well, as long as they carry your ID and a copy of the required email or SMS.

The order will be available for collection at the At Your Service Desk for 7 days, after which we will refund the order if it hasn’t been claimed.

Click and Collect timelines

We do our best to get your Click and Collect order ready as quickly as we can.

We have a 2-hour timeline, which means that your order will be ready for collection 2 hours after your order is placed. Your order will be held in-store at the At Your Service Desk for 7 days, after which it will be refunded to you if left unclaimed.

Available in UAE and KWT only

Click and Collect locations

You can pick up your Click and Collect order from the At Your Service Desk in the Bloomingdale’s Store on the First Floor of The Dubai Mall....

Bloomingdale’s Store, The Dubai Mall Phone: +97144223000 Store timings: 10:00AM to 11:00PM, Sunday to Wednesday 10:00AM to 12:00AM, Thursday to Saturday